Your first dental visit

Patient Rights

• You have a right to choose your own dentist and schedule an appointment in a timely manner.
• You have a right to know the education and training of your dentist and the dental care team.
• You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
• You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
• You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
• You have a right to an explanation of the purpose, probably (short and long term) results, alternatives and risks involved before consenting to a proposed treatment plan.
• You have a right to be informed of continuing health care needs.
• You have a right to know in advance the expected cost of treatment.
• You have a right to accept, defer or decline any part of your treatment recommendations.
• You have a right to reasonable arrangements for dental care and emergency treatment.
• You have a right to receive considerate, respectful and confidential treatment by your dentist and dental team.
• You have a right to expect the dental team members to use appropriate infection and sterilization controls.
• You have a right to inquire about the availability of processes to mediate disputes about your treatment.

Your Responsibilities as a Patient

• You have the responsibility to provide, to the best of your ability, accurate, honest and complete information about your medical history and current health status.
• You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
• You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
• You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
• You have the responsibility for consequences resulting from declining treatment or from not following the agreed upon treatment plan.
• You have the responsibility to keep your scheduled appointments.
• You have the responsibility to be available for treatment upon reasonable notice.
• You have the responsibility to adhere to regular home oral health care recommendations.
• You have the responsibility to assure that your financial obligations for health care received are fulfilled.